Responsible Gaming





OUR COMMITMENT

PAGCOR is committed to making casino experience fun while promoting responsible gaming practices.

WHAT IS GAMING

Gaming refers to activities which involve wagering, odds and prizes. While it is considered a form of entertainment, gaming can have a negative impact on the player, his family and community when done inordinately.

WHO ARE NOT ALLOWED INSIDE THE GAMING PREMISES

    • Persons under 21 years old; students of any school, college, or university
    • Government officials and their immediate relatives (spouses, children, and parents)
    • Members of the Armed Forces of the Philippines (AFP) and the Philippine National Police (PNP) and their immediate relatives (spouses, children, and parents)

COMMON MYTHS ABOUT GAMING

People tend to be superstitious in gaming, unaware of the fact that gaming myths may pose possible problems among casino players. Some of these myths are:
    • A guy won millions with his last hundred peso chips; the same can happen to me.
    • By continuing to gamble, luck will turn and I'll win back what I lost.
    • I have devised a special strategy that can beat the odds.
    • Some slot machines are hot and the big jackpot is due to get hit.
    • My ability to pick the right cards will help me guess which side to bet on.
    • Bringing lucky charms will make me win.

WHEN DOES GAMBLING BECOME A PROBLEM

Gambling becomes a problem when a player develops an uncontrollable urge to gamble which may lead one to incur debts or even inflict harm on one's family or community.

WHAT ARE THE SIGNS OF GAMBLING ADDICTION

Gambling addiction causes disruptions in the psychological, physical, social and vocational areas of life. It is characterized by the following behavior:
    • Increasing obsession with gambling.
    • A need to bet more money much frequently.
    • Restlessness or irritability when attempting to stop.
    • Chasing losses.
    • Loss of control as a result of continued gambling behavior in spite of mounting, serious and negative consequences.

WHY DOES CASINO FILIPINO PROMOTE RESPONSIBLE GAMING

Casino Filipino promotes responsible gaming to prevent potential harm to the individual players and the community.
One important component of responsible gaming is the implementation of the "Player Exclusion Program"
The program aims to provide patrons with the option of getting barred from all gaming venues or sites once they feel that they themselves or their relatives are developing a problem with gambling.


TIPS ON RESPONSIBLE GAMING

    Know the games.
    Refrain from wagering before you understand how a game is played and the odds of winning. Feel free to ask casino staff about game rules and chances.

    Plan your activity.
    There are alternative pastimes that can be just as relaxing or as enjoyable as gambling. Going to the casino is just one among many leisure activities.

    Set a time and money limit.
    Plan your playing schedule with a definite time to stand up and leave. Why not set an alarm to remind you? You can also arrange for someone to pick you up after an hour or two.

    Be conscious of yourself.
    Start your play in a relaxed state and with a clear mind. Don't be rash. While playing, quick decisions made under stress or in moments of high emotion can be harmful.

    Keep a healthy social mindset.
    Don't take the games too seriously. Being more open and friendly to people you play with makes gaming more fun and exciting.


WHERE TO SEEK HELP FOR GAMBLING-RELATED CONCERNS

We have setup a 24/7 helpline to help with problem gambling concerns:

    Casino Filipino RG Helpline:

    (02) 8538 9090

    Or you may email us at keepitfun@pagcor.ph

Casino Filipino has tied up with support facilities to address concerns related to gambling problems. You may directly contact the following help centers:

Life Change Recovery Center
Dr. Randy Misael S. Dellosa
105 Scout Rallos Street, Kamuning
Brgy. Sacred Heart, Quezon City
Telephone numbers: (02) 3415-7964 / 3415-6529
Website: www.lifechangerecoverycenter.com


Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc.
Headquarters:
364 Aguirre Avenue, Phase 3, BF Homes, Parañaque City, Metro Manila
Tel. No. (02) 7622-0193


New Manila Branch:
12 Orestes Lane, Mariposa Street
Tel. No. (02) 502-0600; (0917) 856-0623
Email: help@bridgesofhope.ph
Website: www.bridgesofhope.com.ph
Website: www.lifechangerecoverycenter.com









For more information, please contact us at:


Helpline :

(02) 8538 9090

Email: keepitfun@pagcor.ph